Guides

Certisign outside Brazil: how to obtain the certificate in six steps, what differs from an RA in Brazil and the mistakes that cause delays

Getting a Certisign certificate outside Brazil is a short process once you know the order of events: one contact, the choice of type, sending documents, a video call at your hour, issuance and the first signature. This page describes that exact sequence as it happens with Certificado Digital Global, an RA accredited to the Certisign CA, shows what differs from an RA inside Brazil and lists the mistakes that most often delay people abroad. When you finish reading, you will know what to gather before sending the first message.

  • Six-step process
  • Video call at your country's hour
  • Brazilian passport, RG or CNH
  • RA accredited to the Certisign CA, in London

⚠️ Important notice

This is not a government website. Certificado Digital Global is a Registration Authority accredited to the Certisign network, a brand of Kindness in Business Consulting Ltd (UK Company No. 10386293), serving clients from London. Issuance depends on identity validation, documentation and ICP-Brasil rules. Do not send CPF, passport or sensitive documents via WhatsApp or the initial form.

O que é

Getting a Certisign certificate outside Brazil is a short process once you know the order of events: one contact, the choice of type, sending documents, a video call at your hour, issuance and the first signature. Thi…

Para quem

Six-step process · Video call at your country's hour

Como resolve

Brazilian passport, RG or CNH · RA accredited to the Certisign CA, in London

Limite

Não é site do governo. Emissão sujeita a validação de identidade, documentação e normas da ICP-Brasil.

The six steps, in the order they happen

What differs from an RA inside Brazil

Validation

Attendance at the service desk · Video call with a registration agent, or in person in London

Hours

Brazilian business hours · Agreed time according to your country's time zone

Document

Brazilian photo ID · Also a Brazilian photo ID — passport, RG or CNH; a foreign ID is no substitute

Language

Portuguese · Portuguese and English

Delivery

At the desk or by download · A1 download or cloud A3 activation; a physical token requires shipping

Certificate issued

Certisign CA, ICP-Brasil chain · Identical: Certisign CA, ICP-Brasil chain

The mistakes that most delay people abroad

Sending the ID of the country you live in

A residence card, a European ID or a US driver's license do not count in ICP-Brasil. Dig out the Brazilian passport — and if it has recently expired, use a valid RG or CNH instead.

A cropped or glary photo

The agent must read every field. Photograph the open document, no flash, on a plain background, and check that the numbers are legible before sending.

A CPF with a pending issue

If the CPF shows “pending regularisation”, issuance cannot proceed. Check its status before booking; if something is pending, we point you to the route through e-CAC.

Choosing A1 and travelling without a backup

The A1 is a file. Anyone who changes computer or wipes the machine without exporting the certificate loses access and needs a new issuance. We save that warning for step 6.

Scenario: an engineer in Houston and an expired CNH

Real case

Illustrative scenario. A Brazilian petroleum engineer transferred to Houston needs an e-CPF to grant an electronic power of attorney to his accountant and reply to a notice on e-CAC. At step 3 he sends his CNH — expired two months earlier. Rather than closing the case, we ask for his Brazilian passport, which is current. The video call is booked for 7 pm Texas time, midnight in London, with the registration agent already scheduled for that slot. He opts for cloud A3 because he switches between the company laptop and his phone, and runs the e-CAC login test during the same call. — An expired document is the most common stumble; there is almost always another valid one in the drawer

Before you decide

“Will I have to get up in the middle of the night?”

No. Booking starts from your time zone, not ours. We agree a slot when you are free and have the document to hand.

“All my documents have expired”

Without a valid Brazilian photo ID, no RA can validate. In that case the first step is renewing the passport at the consulate; after that, issuance proceeds normally.

“Is it safe to send documents by WhatsApp?”

The documents serve validation and are handled under the LGPD. The certificate's password you never send to anyone — not even to us.

“Is it better than going to Brazil?”

Travelling to validate means a flight, days off and an appointment there. The six steps above fit into an ordinary week, without leaving home.

Transparent pricing

From €200

Includes the RA's service from first contact to the final test, the validation video call and the certificate issued by the Certisign CA.

A physical token, cloud A3 or a 1-year A1 carry different amounts; we confirm at step 2, in writing.

See the A1 and A3 price

Frequently asked questions

Related guides

Which step do you want to take today?

Send “I want to start”, your country and the purpose. We reply with the document list and two possible slots for your video call.

Take the first step

Solicite orientação

Formulário curto para lead inicial. Não solicitamos CPF, data de nascimento, passaporte, upload de documentos ou dados financeiros nesta etapa.