Guides

Hiring a digital certificate outside Brazil: what is included, how you pay and what happens if something goes wrong

This page is for people who have already decided they need the certificate and want to know, before sending the message, exactly what they are hiring: which stages are included, in which currency you pay and when, what happens if validation is not approved, and how that compares with a trip to Brazil. Read the checklist, confirm what is included and send the hiring message with your details already filled in.

  • Final price in writing before anything is booked
  • Payment in euros or pounds
  • Validation, issuance and installation guidance included
  • Certisign-accredited RA, service in PT and EN

⚠️ Important notice

This is not a government website. Certificado Digital Global is a Registration Authority accredited to the Certisign network, a brand of Kindness in Business Consulting Ltd (UK Company No. 10386293), serving clients from London. Issuance depends on identity validation, documentation and ICP-Brasil rules. Do not send CPF, passport or sensitive documents via WhatsApp or the initial form.

O que é

This page is for people who have already decided they need the certificate and want to know, before sending the message, exactly what they are hiring: which stages are included, in which currency you pay and when, wha…

Para quem

Final price in writing before anything is booked · Payment in euros or pounds

Como resolve

Validation, issuance and installation guidance included · Certisign-accredited RA, service in PT and EN

Limite

Não é site do governo. Emissão sujeita a validação de identidade, documentação e normas da ICP-Brasil.

What is included when you hire

Model guidance

Before closing, you get a recommendation between A1 and A3 and between e-CPF and e-CNPJ based on what you will do with the certificate — not on what costs more.

Video validation session

The identity check with an RA agent, at a time arranged for your time zone, or in person in London if you prefer.

Issuance by AC Certisign

The ICP-Brasil certificate tied to your CPF or your company's CNPJ, with the validity you choose: one year for A1, up to three for A3.

Installation and first signature

We walk you through installing the A1 on your computer or phone, or activating the A3, and stay with you for the first signature or the first e-CAC login.

How you pay and when

Currency

Payment is made in euros or pounds sterling, with no need for a Brazilian bank account or card.

Final price in writing

Once model and validity are defined, you receive the total on WhatsApp, in text, before the session is booked. Nothing is charged on the basis of “from”.

Method and timing

The available payment options and the moment payment is made are confirmed in the same conversation, together with the price. We would rather explain in writing than publish terms that change.

Proof

You receive confirmation of payment and, after issuance, the certificate is tied to your CPF — the proof that the service was delivered is the certificate itself in use.

A logistics manager in Mexico City

Want the final price for your case? Send the message with country, certificate type and purpose already filled in. Get the final price

Real case

Illustrative scenario. A Brazilian logistics manager transferred to Mexico City hears from the accountant that he needs to sign an amendment to the articles of the family company in Campinas and, in the same month, file an overdue return on e-CAC. His first idea was to use the December holidays to handle everything in Brazil; the amendment, however, had a registry filing deadline before then. He sent the hiring message with country, purpose and preferred model, received the final price in euros, confirmed and booked validation for a morning in Mexico City, midday in Brasília. With the A1 e-CPF installed right after issuance, he signed the amendment in PAdES for the accountant to file and logged into e-CAC for the return. The holidays stayed holidays. — A typical case of someone with deadline-bound obligations and a trip to Brazil only at year's end

If validation is not approved

The session can be halted for reasons outside the RA's control: an expired or unreadable document, a CPF with a registry issue, a name on the document that differs from the record, or, for an e-CNPJ, a holder not listed as director. In each case you are told what to fix and the session is rebooked once it is corrected. That is why the checklist below exists — almost everything that blocks approval can be checked before hiring.

Expired document

Renew your passport at the consulate or use another valid Brazilian photo ID. Validation follows right after.

CPF not in good standing

A missing return or registry issue is resolved with the Revenue; we point the way and rebook once the CPF is regular.

Name mismatch

A marriage or correction not reflected in the CPF requires a registry update before issuance.

Not listed in the QSA

For an e-CNPJ, the amendment naming you director must be filed and reflected in the CNPJ record.

Hiring checklist

  • I know which certificate I need: e-CPF (individual) or e-CNPJ (a company where I am a director).
  • I have chosen the model with guidance: A1 for one year or A3 for up to three years. If unsure, see A1 or A3 for expats.
  • I have a valid Brazilian photo ID and a CPF in good standing.
  • For an e-CNPJ: the CNPJ is active and I am listed as director in the QSA.
  • I have received the final price in writing and the payment terms in euros or pounds.
  • I have chosen a validation slot in my time zone and tested camera and connection.
  • I know where I will install the A1 or how I will use the A3, and I have the device available after the session.

Transparent pricing

From €200

This is the starting point for e-CPFs and e-CNPJs issued with video validation, with model guidance, session, issuance and installation included. Payment in euros or pounds, no Brazilian bank account needed.

The total depends on A1 or A3 and the validity period; before booking, you receive the final price in text on WhatsApp.

Hire and receive the final price

Frequently asked questions

Related guides

Ready to hire?

Send “I want to hire”, your country and the certificate type. We return the final price and the next steps in a single message.

Send “I want to hire”

Solicite orientação

Formulário curto para lead inicial. Não solicitamos CPF, data de nascimento, passaporte, upload de documentos ou dados financeiros nesta etapa.